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Term and Conditions

Coolbell Pakistan always respects our online customers and always tries to deliver quality products on time but here are some terms and conditions you keep in mind.

  • Your product delivered within 3 to 5 working days.
  • For refund or exchange product must be in original packing and the tag should be intact.
  • If the company delivered the wrong product as ordered then we will replaced or refunded as per current stock situation or availability.
  • Shipping charges include on first order if customer wants to replace or exchange the product so they will bare the second shipping cost.
  • All return and exchange will be entertain with-in 3 (days)* once customer received their product.
  • If any manufacturing fault found into product then it can be exchanged or refunded* as per current situation.
  • The customer has submitted a request for exchange (via email, phone call, SMS or WhatsApp) within 3 (days)* of receipt of the purchased item along fault pictures .